SHIPPING & RETURNS

1. Returns

Refunds Permitted:

We accept returns. You can return unopened with tags still attached items in the original packaging within 30 days of your purchase date with receipt or proof of purchase. If 30 days or more have passed since your purchase, we cannot offer you a refund or an exchange.

 

Return shipping costs are the responsibility of the customer.

 

Upon receipt of the returned item, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a return. If you are entitled to a return, we will refund your purchase price and a credit will automatically be applied to your original method of payment. To follow-up on the status of your return, please contact us at [HooliganSafety@outlook.com].

 

Please include:

Full Name on the original purchase order

Invoice number

Shipping address

Contact number

Contact Email

 

2. Exchanges

We only exchange goods if they are defective or damaged. In circumstances where you consider that a product is defective, you should promptly contact us at [HooliganSafety@outlook.com] with details of the product and the defect.

 

You can send the item you consider defective to:

 105, 26 Val Gardena View SW

Calgary, Alberta, T3H 5Z5

 

Please include:

Full Name on the original purchase order

Invoice number

Shipping address

Contact number

Contact Email

 

 Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a replacement product.

3. Exceptions

Some items are non-refundable and non-exchangeable. These include: Currently no Items listed.

 

4. Shipping

To return the item you purchased, please mail it to:

 

Please include:

Full Name on the original purchase order

Invoice number

Shipping address

Contact number

Contact Email

 

Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to hardware during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.

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